Swvl

Swvl is a mobile app that provides urban bus services. Users can select the starting and ending points in the app, view available bus routes and schedules, and reserve seats. Swvl provides an on-demand service that avoids the congestion and uncertainty of traditional buses and is suitable for rush hour.

How to contact swvl customer service

Go to https://care.swvl.com/portal/en/newticket, submit a ticket, and wait for a response.

How do I find my pickup point from the Swvl app?

From your trip details: Select "Go to the station" and open Google Maps with your phone's GPS on. Alternatively, you can use your device's default Maps app to get walking directions to the station.

How do I add a saved place?

You can save your frequently booked departure or destination points, which will help you book trips easier and faster, save your favorite places: - Go to the booking screen - Select "Saved places" - Select "Add new place". - Move the map or select a location and tap "Add"

How do I book a ride?

Select "Where to" and enter your destination - Select "From my location" and enter your pickup location - The app will provide you with all the rides near your selected location, and the available times will only show rides available within 5 days.