Too Good To Go

Too Good To Go app is an app that aims to reduce food waste by connecting consumers with restaurants, cafes and other businesses to provide unsold food. Users can browse nearby businesses through the app, reserve surplus food and buy it at a lower price.

Can someone else pick up my Too Good To Go?

Thanks to the 'Ask-a-Friend' feature in the Too Good To Go app, someone else can now collect your order for you.

how to contact too good to go

Email address: [email protected]

how to cancel too good to go orde

Yes, if you wish to cancel your order, please email, referencing your order number and why you wish to cancel.

how to use too good to go

1. Embrace the mystery

You won’t know exactly what’s in your Surprise Bag until you pick it up. This gives stores the flexibility to make sure nothing goes to waste, and it gives you an exciting and delicious surprise.

2. Be on time

You’ll find your collection time on your in-app receipt.

3. Swipe your own receipt once you’re in-store

When your collection window has started, a button on your in-app receipt will read ‘Swipe to redeem’. It’s important that someone from the store sees you swipe your receipt.

4. Stay notified

Occasionally, stores will sell out of food unexpectedly - even if you’ve already ordered one of their Surprise Bags. One of the ways they’ll try and let you know is through a push notification, so be sure to have notifications switched on - to do this, tap ‘More’ on the bottom right corner of the screen, then go to ‘My Profile’ and tap ‘Notifications’.

5. Cancel in plenty of time

Sometimes, plans change. If you order a Surprise Bag that can no longer be claimed, just be sure to cancel the order a minimum of two hours ahead of your collection slot for a full refund.